Shipping Policy
Thank you for choosing Homecostore! We are dedicated to providing you with the best shopping experience possible. Please read our shipping policy carefully to understand how we process and deliver your orders.
Delivery Time Calculation:
Delivery time equals processing time plus shipping time.
Business Days: Monday – Friday (excluding holidays)
Store Address: 5553 Fremont Ave S, Minneapolis, MN 55419, United States
1. Processing Time:
The order processing procedure at Homecostore begins as soon as payment is successfully completed. Typically, this process takes 1 to 2 business days to finalize. Orders submitted after 12:00 PM (GMT-7) will be scheduled for processing on the subsequent business day.
2. Shipping Time:
US Standard Shipping: 3–5 business days
International Shipping: 12–30 business days
3. Estimated Delivery Time:
US Standard Shipping: 4–7 business days
International Shipping: 15–33 business days
Address or Product Changes
Any modifications made to the shipping address or products within an order may result in an extension of the processing time by an additional 2 to 3 business days. We strive to accommodate our customers’ requests to the best of our ability, but adjustments to orders necessitate careful review and coordination to ensure accuracy. As such, our team may require extra time to process these changes effectively. Rest assured, we prioritize accuracy and efficiency in processing orders, and we endeavor to minimize any delays caused by modifications.
Shipping Fee
We implement a flat-rate shipping policy across all orders, regardless of the quantity of items purchased. This means that a uniform shipping fee is applied to each order, covering all associated shipping costs, regardless of the number of items included in the shipment.
- $5.79 for shipping within the United States.
- $12.95 for international shipping.
Tracking Your Order
After your order is shipped, you will receive a Tracking Number via email within 2–3 business days. We primarily use USPS, DHL, and FedEx for shipping. You can track your package using the provided Tracking Number on our website: https://www.aftership.com/en/track.
Issues with Tracking Number
Tracking numbers may take 1–2 days to be updated in the carrier’s system. If the tracking number does not work within 3 business days, please reach out to us at [email protected] for assistance.
Missing Items
If you find any items missing from your order, kindly inform our customer service team at [email protected] within 48 hours of receiving the package.
Please provide detailed information, including the order number and item description, to facilitate swift resolution.
Late Deliveries
While we strive for punctuality in our deliveries, unforeseen circumstances can sometimes cause delays.
Possible reasons for delays include incorrect addresses, adverse weather conditions, or international customs procedures, among others.
If your delivery is delayed, please reach out to us at [email protected] for resolution within 2 business days. We are committed to resolving any issues promptly and ensuring your satisfaction.
Questions or Concerns:
If you have any questions or concerns regarding our shipping policy or your order’s status, please don’t hesitate to contact our customer service team. We’re here to help!
By placing an order with Homecostore, you agree to abide by our shipping policy outlined above.